Easily Learn the Fundamentals: Salesforce Service Cloud

This course is a beginner-friendly introduction to Salesforce Service Cloud - and it has FUN Whiteboard Animations!

Expected learning & outcomes

  • Service Cloud
  • Service Channels
  • Case Management
  • Knowledge Management
  • Service Console
  • Entitlement Management
  • And more!

Course details

Topic: Salesforce

Duration: 1 hour

Level: Any Level

Certification: Available

Created by: James Bos

Language: English

Provider: Udemy

About this course

Are you looking for a crash course on how to use Salesforce Service Cloud?

Then you will LOVE this course!

For this course, I am working with my friend Gaurav - he is very talented and knows Salesforce inside out!

Specifically, what you will learn about in this course is:

  • Service Cloud

  • Service Channels

  • Case Management

  • Knowledge Management

  • Service Console

  • Entitlement Management

  • And more!

So if you are ready to learn how to easily use use Salesforce Service Cloud2...

Check out our preview videos and enroll in our course!

Thanks! Speak with you again inside the course!

Who this course is for:
  • Are you looking for a crash course on how to use Salesforce Service Cloud? Then you will LOVE this course!
2020-08-28 03:48:47+00:00
5.0 (1 rating)